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Ready for a chat with our Director?
We have offices in London & Cornwall
We’ve put together a list of FAQs but please get in touch if you can’t find an answer to a question you have!
Can you protect my business from Cyber attack?
We project many businesses from Cyber Attack, its what we do! We use the latest technologies to give our clients confidence that their systems are secure as possible. Although no IT company can protect a business 100% afterall even governments succumb to cyber attacks.
Do you help home users?
No unfortunatley we don’t. We decided to tailor our services specifically to support businesses.
If I want to change my IT company can you help?
The process is very simple, your current company will give us access to all the documentation on your systems and the systems iteself, we’ve done it many times and it’s quite straightforward and painless!
Customer service is important to me, what makes you think you’re good at it?
Our Director has been in customer services for 20+ years, he gives talks on customer services and the customer experience (there is a big difference in both) and so we have a culture of offering excellent customer experiences for our clients!
I’m based in London can you support my company?
We have an office in London with our head office being in Cornwall. Most support is remote, but when you require a local onsite engineer we will send someone from our London office.
I’m based in Cornwall can you support my company?
Yes! We have many clients all over Cornwall, one of our offices is in Penryn and our engineers travel to our clients throughout Cornwall.
We are also ranked on Google number 1 for IT Support in Cornwall, we can help you!
Will you tie me into a long-term contract?
You probably don’t like long-term contracts, we don’t like long-term contracts either!
We “tie you in” by our exceptional customer service, we feel if an IT Companies customer experience is strong, you shouldn’t need to sign up to long-term contracts, which is why we only offer 30 day rolling contracts.